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What to know

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The Basics

Why it is important: Propane is what’s powering the refrigerator, furnace, and hot water heater on your RV.

Where to find it: The propane tank is located in an outside lower storage compartment.

What to know: There are two propane gauges, one on the tank and one in the coach.

Rental pro tip: Your propane tank is full on departure and there is no need to refill it before returning the RV. If you run out of propane on your trip and need to fill up, know that your propane tank may only be filled by a certified technician and he/she can only fill it to 80% full by law. Be sure all propane appliances are turned off prior to filling.

Why it is important: The 12-volt system is what’s powering your lights, as well as certain appliances and accessories like the furnace and water pump when not plugged.

What to know: The power for your 12-volt system is stored in batteries that are charged one of three ways. The most efficient way to charge your batteries is to run the engine for about 30 minutes. Alternatively, you can charge your 12-volt batteries with the generator or the power converter attached to the 110-volt cord.

Rental pro tip: If there are issues with your 12-volt system, for example your lights won’t work or you smell a rotten egg odor, you should call Cité caravane for assistance. We can talk you through the fix or arrange for repair or replacement.


Why it is important: The 110 volt system is what’s powering your air conditioner, refrigerator, TV, and wall outlets for your personal appliances.(30Amp or 50AMP for a Class A with 2 A/C)

What to know: The power for your 110 volt electricity can be charged by running either the generator or plugging in the motorhome. Most campgrounds have an outlet that will allow you to plug your motorhome in directly, and you’ll want to plan to do this whenever it’s feasible.

Rental pro tip: While your RV feels like it has the exact comforts of home, including power, it’s not uncommon for RVers to overload the 110 volt electricity by using too many appliances at once. You can avoid this by being aware of how many electronics you have running at one time, like your hair dryer, coffee maker, and microwave. If you trip the power, find the circuit breaker and move the switch to the off position, wait a few seconds, then switch it back to on. If this doesn’t solve the issue, you may have blown a fuse, so call Cité caravane for assistance.

Why it is important: The generator is your backup power source when you can’t plug in your RV. The generator powers your 110 volt electric system.

What to know: The generator is a gasoline-powered engine that will use gasoline from your engine’s fuel tank ,under 1/4 it will stop working. If you are at a campground with electrical outlets, you shouldn’t need your generator. You can access your generator’s settings on your RV control panel.


Rental pro tip: Once you see that the micro-wave lights up you have electric current
It is possible that the generator is running and it is not giving you power .Possible issues may be that the breaker switch was surcharged or that the electric cord is not plugged in correctly at the rear driver side compartment. If those two items do not work please contact Cité caravane for assistance


What to know: The first water source, the water tank, is pretty easy to understand. There is a large tank on your RV that usually holds about 55 gallons of water. You can fill it up from any freshwater source, and a hose is supplied to make this process simple. When using water from the tank, you’ll need to turn on the water pump to get the necessary pressure to use things like the sink and shower. The second water source is the direct connect. You’ll want to use direct connect when it’s available campgrounds. We’ve supplied a hose and water pressure regulator for this process, and you’ll connect to the city water inlet to your RV to get pressurized fresh water. Both sources of water go down the drain and into your holding tanks.

Rental pro tip: The average family of four uses 400 gallons of water a day, so it’s likely that you are going to need to change your water usage habits for your RV getaway!


What to know: Your water heater runs on propane and has an electronic ignition. To start the water heater, turn the switch to on. When the red light goes out, it is working. Your water heater produces about 6 gallons of water at a time and takes about 15 minutes to complete the process.

Where to find it: In most RVs you’ll find your water heater switch on the monitor panel.


Rental pro tip: In order for the water heater to work, you need both propane to heat the water and the 12 volt electric system to light the pilot light. If your monitor panel shows that you have the water levels, propane, and 12 volt power needed, but you still can’t get hot water, call Cité caravane for assistance.

What to know: These systems largely work the same way they do in your house (with some modifications). First, be sure that you turn on your water heater 15-20 minutes before you want to shower. Then, if you are using the water tank, turn on the water pump located on the monitor panel to allow for the water pressure needed to flush or spray water. Lastly, be cognizant of what you flush.


Rental pro tip: You will likely need to scale back your water consumption compared to what you use at home. Fill a tub of hot, soapy water when washing dishes instead of letting the tap run. Rinse completely once you step in the shower, then shut off the water at the shower head to soap and shampoo. Turn on the water once more to rinse again. If you use more than this, and you are likely to exceed your six gallons of hot water.

Why it is important: There are two tanks onboard your RV that allow you to use water and dispose of it properly. You will need to drain these tanks during the course of your vacation.

Where to find it: The dump outlet with its two valves is located on the lower backside of the RV.

What to know: You have two holding tanks on your RV: the gray water tank and the black water tank. The gray water tank holds waste water from the sink and shower and is the smaller of the two valves. The black water tank holds waste water from the toilet and is the larger of the two valves. Your monitor panel will let you know the levels of these holding tanks, so you can be sure to empty them before they become full. Next, make sure the valves are closed, then twist the cap to remove. Connect the supplied drain hose securely and place the other end into the approved dumping station. Start with the large valve and dump your toilet first.Now open the smaller, gray water valve and rinse the gray water tank. When complete, close both valves, remove and store the hose, and replace the cap. Add the appropriate toilet chemicals and a toilet bowl full of water and you’re ready to go.It is possible that the black or grey tank indicate more then 1/3 to 1/2 . These indicators are very sensible to paper or general waste in the tank even after emptying it many times


Rental pro tip: Your RV toilet will clog more easily than your home toilet, so be aware of what you flush. Use RV toilet paper and do not flush anything else including feminine hygiene products or baby wipes. We promise: you’ll enjoy your vacation more if you dispose of those in a trash can!


What to know: Your RV heater consists of a propane burner and an electrical blower that runs off your 12 volt electricity. To operate, turn the heat switch to on and set the thermostat to the desired temperature. Like your home furnace, the heater will cycle on and off continuously as needed to maintain the set temperature.

Rental pro tip: If your motorhome isn’t plugged in, the heater can drain the 12 volt battery overnight. Before going to bed, einsure the battery is fully charged. If the battery gets weak during the night, run the generator or engine for 20-30 minutes until recharged.

What to know: Your RV has multiple air conditioning units. While driving the RV, you can use the dash air conditioner. Once you are parked, you can use the rooftop air conditioner. The rooftop air conditioners require that your RV is plugged in or running the generator.

Rental pro tip: If you are planning to use the generator to run your air conditioning, assume that you will only use it sporadically, as generators get hot in the summertime and are not considered reliable for extended periods of time.


What to know: Your RV refrigerator works on both propane and 110 volts and is designed for maximum efficiency. Instead of cooling the air like your home fridge, it is designed to draw heat out, so keep the door shut as much as possible. Also keep the refrigerator switch on auto and it will select the available power source, using electric power when available


Rental pro tip: It is very important to keep your RV parked on a leveled parking , if your motorhome is parked in a slope it may cause the fridge to stop working

What to know: Your stove runs on propane, so when you are ready to use it, make sure the propane valve on the tank on the backside of the RV is open. Open the lid on your stove if there is one, then use the sparker to light the flame. From there, you can adjust your flame to the desired level.

Rental pro tip: Even if you’ve spent time on RVs before, be sure to familiarize yourself with the stove on your RV rental. Stove functionality varies pretty significantly, so don’t wait until your crew is clamoring for dinner after a long day of exploring.


What to know: Your TV and DVD operate much the same way they do at home. Just remember that the power source for your television and DVD player is your 110 volt system.(some TV are 12V)

Rental pro tip: As you move from location to location, your TV will likely require rescanning to locate channels in that area.


What to know: The awning on your RV extends your camp space, giving you plenty of room to keep lawn chairs and coolers out of the sun. Your awning opens and closes with the press of a button, typically on your front control panel. Available only on our Class C 31 and all Class A


Rental pro tip: Before operating the awning, make sure your RV key in the ignition is turned to the off position. (That’s also the first place to look if the awning isn’t operating as expected.) Be sure to close the awning when it gets windy.

What to know: Depending on the size of your rental, you may have an upper bunk in the front of your vehicle. Assume that it sleeps one, but two is possible if you’re friendly or children. To setup the bunk, fold seats forward and unlatch the release on both sides while holding onto the bunk. Pull bunk down and forward, then reach for the inner bunk and pull out.


Rental pro tip: Be sure to close the privacy curtains first. They’re meant to be accessed and setup prior to unfolding the bunk.

What to know: Your rental may include a sofa bed. Like many sofa sleepers at home, a sofa bed can sleep two people. To setup the bed, remove the sofa cushions and set them aside. There will be a tab on the bed for you to pull, unlocking the sofa. Move the tag out of the way so that you can unfold the bed to a completely flat position. If your mattress self-inflates, use the control panel on the bed to start inflation


Rental pro tip: It’s easy to get your fingers pinched in the sofa bed when you are storing the mattress away. You can avoid this by making sure to grab the release level from the middle of the bed.

What to know: Check your vehicle to see if it includes a bed stowed under the dinette. Depending on the size of your RV, dinettes can sleep one or two. To setup the bed, remove the seatback cushions and set them on the table. Lift the lower seat cushions up, grab the locking lever underneath the cushions, and push it back. You’ll then press down on the table to lower into place and once you place the cushions on top, you’re set.


Rental pro tip: Dinette bedding is frequently a special size. If packing your own linens, be sure to check the dinette bed specs to be sure everything fits as planned. (But remember, renting a linens kit from Cité caravane is the easiest way to be sure bedding works out as planned!)


All hookup accessories are included in our rental units. This includes the fresh water hose, the sewer hose, the electric wire, and a 30 to 15 amp adapter.

Fresh Water Hose:
What is it for?: Hookup the coach to a fresh water supply on a campground or private lot.

Sewer Hose:
What is it for? Hookup the coach to a sewage connection and empty the grey and black waters.

Electric :
What is it for? A 50 amp connection is only available on class A units 30 feet and longer. All accessories can work at the same time with this hookup. A 50 to 30 amp adapter is provided. All units connect to a 30 amp connection. With this hookup all receptacles and the microwave or air condition can work at the same time (never both). If only a 15 amp connection is available, the air conditioning cannot work. All other accessories work normally.